If your learners report that the Rise 360 Storyline block isn’t working properly on mobile, you’re not alone. Many course creators using Storyline in Rise face issues with responsiveness, loading delays, or interaction lags on mobile devices. In this blog, we’ll explain why this happens and how you can fix it—fast.
Request a Demo if you’d like us to show you how we solve this in minutes.
What You’ll Learn:
- Why Storyline interactions break on mobile
- Tips to make your Storyline in Rise work smoothly
- Real Rise interaction examples
- How Red Chip can help you fix it
- Explore Our Portfolio to see how we optimize mobile learning for top brands.
Why the Rise 360 Storyline Block Fails on Mobile
Rise 360 is built for responsive design, but when you embed Storyline blocks in Rise, issues often arise. This is mainly due to:
- Fixed-size Storyline slides not scaling
- Complex triggers or media-heavy slides
- Device/browser incompatibility
Here’s what Articulate says about optimizing Storyline blocks in Rise 360.
How to Fix Storyline in Rise for Mobile
To make your Rise interactions work well on mobile:
- Keep Storyline slides simple and clean
- Use scalable slide sizes (16:9 ratio works best)
- Avoid autoplay videos or animations
- Test on both Android and iOS browsers
Make sure your storyline in Rise isn’t overloaded with unnecessary triggers or layers.
Examples of Storyline Blocks in Rise 360 That Work
Here are some Storyline blocks in Rise examples that we’ve successfully used:
- Interactive scenario-based quizzes
- Branching decision trees
- Click-to-reveal interactions
Each of these was optimized for mobile using light assets and well-planned layout spacing.
Common Rise Interaction Problems and Fixes
Problem: Audio doesn’t play on mobile
Fix: Add a manual “Play” button—many browsers block autoplay.
Problem: Slide freezing or buttons not working
Fix: Recheck your triggers and timelines. Use Articulate’s support guide.
Problem: Blank block on mobile
Fix: Check if your Storyline version is up-to-date and republish it.
When to Use Storyline in Rise—and When Not To
Use Storyline in Rise for advanced interactions that Rise alone can’t support. But if your audience is mainly mobile-based, keep things simple and test thoroughly. Sometimes native Rise blocks are more than enough.
Final Thoughts
The Rise 360 Storyline block can be powerful, but only if used with care. Keep it light, responsive, and mobile-tested. If you’re still unsure how to fix it, we’ve done this for multiple clients—and we can help you too.
Request a Demo to see how we make mobile-ready content in Rise.
Check Our Portfolio and explore how we helped other organizations scale with mobile-friendly learning.
